Scheduled Maintenance to Impact Connectivity Services for Polestar 2 in North America and Europe

In an important announcement, Polestar has notified its community about the upcoming maintenance events scheduled for its connectivity backend systems in North America and Europe. These planned events are set to take place on May 22 and May 23, between 07:00-12:00 CEST, respectively. During these periods, users of Polestar 2 vehicles may encounter disruptions to connectivity services, including remote functions.

The maintenance events have been strategically planned to enhance the performance and reliability of Polestar's connectivity backend systems. While this maintenance is crucial for ensuring an optimized user experience, it may result in temporary outages for certain services. It is critical to note that the disturbances will only affect the specified time frames and will be limited to North America and Europe.

During the maintenance windows, Polestar 2 owners may experience difficulties with remote functions, which include features like remote start, locking, and climate control. These services heavily rely on the connectivity infrastructure, which will be temporarily impacted during the scheduled events. Polestar acknowledges the inconvenience this may cause and encourages affected users to plan their activities accordingly.

Polestar is committed to delivering exceptional performance and service to its valued customers. The scheduled maintenance events on May 22 and May 23 aim to improve the connectivity to backend systems in North America and Europe. While disruptions to connectivity services, such as remote functions, are expected during these times, the company assures its community that these interruptions will be temporary. Polestar appreciates the patience and understanding of its users and looks forward to providing an enhanced experience following the completion of the maintenance events.